Fees & Payments Policy

Modified on Tue, 01 Aug 2023 at 10:00 PM

Find out about fees and payments on bakesale.

This policy is a part of our Terms of Use. By opening a bakesale store, you’re agreeing to this policy and our Terms of Use.

1. Types of fees

Sellers may be required to pay the following types of fees. Please note that all fees are listed inclusive of Goods and Services Tax ("GST") that may apply. See the Taxes section below for further details.

Directory fees

bakesale does not charge fees to add your store to the directory.  A directory listing includes access to adding images to the gallery, logos, contact details and recieving requests for quotes and communication via email.


A directory listing does not include adding products for sale. By adding products to your store, under the 'Products' tab, you are entering the marketplace.  

Listing fees

bakesale does not charge a listing fee.  So, you are free to set-up your store and add products for sale at no cost.

Commission fee

When you make a sale through bakesale you will be charged a Commission Fee of 10% of the sale price. 

The sale price includes add-on services for personalisation and gift wrapping. If you offer optional personalisation for an additional fee, the additional fee for personalisation is added to the listing price you display and the total display price is subject to the same Commission Fee described in this Section. 

The Commission Fee is deducted from your account as each sale occurs, and is reflected in your payment account on the Dashboard and on the order. The Commission Fee may be listed as ‘Admin fee’ on the order.

Payment processing fees

bakesale uses PayPal and Stripe for payments on the platform. These third-party payment systems charge both transaction fees and a percentage fees of sales. bakesale does not on-charge these Payment Processing Fees.

Withdrawal fees

bakesale uses Direct Deposit and PayPal to distribute funds to sellers.  Sellers can choose which option they wish to use to withdraw funds from bakesale.  Direct Deposits are offered at no additional expense.  PayPal incurs their standard fees currently at 30c a transaction plus 2.75% of the full payment.  By choosing to withdraw funds using PayPal, you agree to the fees charged by PayPal. You can change your option for funds withdrawal at any stage on the Dashboard. Please allow 48 hours for the change to be operational.

Disbursement of funds schedule. bakesale automatically disburses funds to sellers on a weekly schedule via the seller’s nominated withdrawal option.  

Delivery fees

bakesale offers sellers the ability to use delivery services and in certain locations third-party delivery services.  These fees are the responsibility of the seller.  The seller should ensure they set their store delivery fees, distance and times available.  

Sellers are able to offset the costs of delivery fees, such as third-party providers and charge a reduced cost for delivery.  for example, charging $10 for delivery within 15 km, while the third party provider costs are in excess of $10. This is entirely at sellers discretion and should be factored into the listing price and delivery fees. 

Postage fees

Sellers may offer to post their products and should take care to advise on the costs of postage for their products.   If sellers offer postage they must also provide the costs of postage for each product within Australia.

The cost of the postage will depend on the delivery carrier, and the origin, destination, weight, and dimensions of the package. If you add signature confirmation or insurance, those fees will be added to the total cost of the postage.

Sellers are responsible for the postage costs and charging of postage fees for their store and products.  

Sellers may wish to offset the cost of postage, either partially or in full. This is at the seller's discretion. 

2. Fee avoidance

Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by bakesale. This includes, for example, encouraging buyers to purchase an item in your bakesale store through another venue. A transaction initiated on bakesale may not be completed off of bakesale. 

The price stated in each listing description must be an accurate representation of the sale. Sellers may not alter the item's price after a sale for the purpose of avoiding bakesale fees, misrepresent the item’s location, or use another user's account without permission.

3. Paying your bakesale commission fees

bakesale will automatically deduct all fees owed from your payment account. By enrolling in bakesale you authorise bakesale to charge its Commission Fees from your sales funds prior to remitting your payment account with the balance.

4. Taxes

You are responsible for collecting and paying any taxes associated with using and making sales through bakesale’s services. 

bakesale does not apply tax (GST) to your products or sales.  Sellers need to list prices inclusive of GST.  Please include all applicable taxes in your listing prices. 

bakesale does not collect or remit taxes on your behalf.  

This policy was published on 11 July 2022. Updated 1 August 2023.

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